Terms of Use

Last updated: April 2026

1. Nature of Service

CommercialDilapidations.co.uk ("we", "us", "our") operates an independent introduction service. We introduce users to independent third-party professionals, including but not limited to chartered surveyors and solicitors ("Specialists"), who may be able to assist with commercial dilapidations matters.

We are not a law firm, surveying practice, or regulated adviser. We do not provide legal, surveying, financial, or professional advice of any kind.

2. No Advice

All content on this website is provided for general informational purposes only. Nothing on this website constitutes professional advice or a recommendation to take (or refrain from taking) any particular course of action. You should not rely on information provided on this website as a substitute for professional advice relevant to your circumstances.

3. Introduction Only — No Endorsement or Guarantee

We introduce users to Specialists based on general relevance to the type of enquiry received. An introduction is not a recommendation, endorsement, or guarantee of any Specialist's suitability, competence, qualifications, regulatory status, or the quality of their work.

You are solely responsible for conducting your own due diligence before instructing any Specialist, including verifying their professional qualifications, regulatory status, insurance, and terms of engagement.

We do not guarantee that any Specialist will accept your matter, respond within any particular timeframe, or achieve any particular outcome.

4. Relationship with Specialists

Any engagement, contract, advice, fees, and outcomes arising from an introduction are strictly between you and the Specialist. We are not a party to any agreement between you and a Specialist and accept no responsibility for the Specialist's actions, omissions, advice, fees, or the outcome of any matter.

5. Referral Fees

We may receive a referral fee, commission, or other payment from a Specialist where an introduction results in an instruction or engagement. This commercial arrangement does not affect the cost of the Specialist's services to you and does not constitute a recommendation. You are free to seek alternative professionals independently at any time.

6. Limitation of Liability

To the fullest extent permitted by law:

(a) We shall not be liable for any loss, damage, cost, or expense (whether direct, indirect, consequential, or otherwise) arising from or in connection with: (i) your use of this website; (ii) any introduction made through this service; (iii) any advice, work, or services provided by any Specialist; (iv) any reliance on information provided on this website; (v) any decision made based on content on this website.

(b) Our total liability to you in respect of any and all claims shall not exceed the sum of £100.

(c) Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded by law.

7. Indemnity

You agree to indemnify and hold harmless CommercialDilapidations.co.uk, its operators, employees, and agents from and against any claims, liabilities, damages, losses, and expenses arising from: (i) your use of this website or service; (ii) your engagement with any Specialist introduced through this service; (iii) any breach of these Terms by you; (iv) any inaccurate or incomplete information you provide.

8. Accuracy of Information You Provide

You agree to provide accurate and truthful information when submitting an enquiry. We are not responsible for consequences arising from incomplete or inaccurate information provided by you.

9. No Guarantee of Availability

We do not guarantee that the website will be available at all times or that we will be able to provide an introduction for every enquiry received.

10. Third-Party Websites

This website may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of any third-party websites and do not endorse them.

11. Intellectual Property

All content on this website is owned by or licensed to CommercialDilapidations.co.uk. You may not reproduce, distribute, or use any content without prior written permission.

12. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and CommercialDilapidations.co.uk in relation to your use of this website and service.

13. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

14. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

15. Changes

We may update these Terms from time to time. Continued use of the website constitutes acceptance of the current version.

16. Contact

For questions regarding these Terms, contact: info@commercialdilapidations.co.uk

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